Management Solutions
Bittner and Associates, LLC delivers these talent development solutions to help your organization drive results.
- Individual Assessment (on-line or face-to-face)
- Assessment Centers
- Executive Coaching
- 360° feedback
- Succession Planning
- Structured Behavioral Interview Guides
- Competency Models
- Performance Management
- On-Boarding Services and Team Start-Up
- Facilitation Services (for Strategic Planning, etc.)
- Associate/Employee/Customer Engagement or Satisfaction Surveys
Individual Assessment (on-line or face-to-face)
Individual assessment is one of Bittner and Associates, LLC’s fortes. With over thirty years of rich assessment history including thousands of assessments performed, we will competently and confidently assess anyone for the purposes of selection or development. We accurately assess individual contributors, first-line supervisors, middle managers, executives, senior executives, C-suite executives, and Board or Trustee members. Your organization and individuals will be amazed at the precision and accuracy of what they hear in feedback and read in the report.
|
Assessment Centers
Sending us four to eight participants to engage in exciting behavioral simulations that mirror “A Day in the Life” of a first-line supervisor, manager, or executive will be a life-changing event for these individuals and your business. Bittner and Associates, LLC excels in designing and delivering a customized assessment center to suit your assessment needs (i.e., selection or development).
Executive Coaching
Dr. Bittner and her colleagues are second-to-none when it comes to executive coaching. From first diagnosing strengths and weaknesses and then transitioning into a coach, mentor, friend, confidante, and objective feedback provider, we excel in helping people make meaningful behavioral change. In fact, a GM from a technology firm in South Africa put his thoughts into words in an unsolicited email about Dr. Bittner’s coaching: “I really appreciate your time spent with me during my leadership development phase and appreciate your openness, your sharing of knowledge and your kind persona of human interaction and affection. You will always be remembered for my mindset shift and leadership growth in this timeline as our country searches for next level leaders creating a new generation for the longevity of life for our beloved country and its people.”
360° Feedback
Whether organizations are looking to design and analyze a written or telephone 360° feedback survey, Bittner and Associates, LLC is ready to partner with you every step of the way. Designing and interpreting 360° data requires content analysis, insight, and an ability to read between the lines or hear what has not been said. Dr. Bittner and her colleagues are equally adept at working on questions to ask in an interview guide or survey and analyzing the data.
Succession Planning
Having a rigorous succession plan in place for a company’s executives and middle managers is essential to managing talent at all levels of the organization. Bittner and Associates, LLC can help you identify a strategic process as well as identify potential candidates to put into the leadership pipeline through our robust assessment process.
|
Structured Behavioral Interview Guides
Competency Models
A firm foundation for many human resources’ programs is a proper competency model. Bittner and Associates, LLC has years of experience designing useful competency models and anchors to assess, train, and evaluate performance. Working collaboratively with organizations to identify the vision, mission, success factors, goals, and appropriate behaviors is something we feel very comfortable doing.
Performance Management
The goal of an organization’s performance management process is to improve the effectiveness and efficiency of business. The performance management system should evaluate the same competencies used in assessment and succession planning. Doing so yields the foundation for truly integrated human resources strategies. Managing performance must be focused on the fundamentals of how individuals need to leverage their top strengths and what behaviors people need to change. Bittner and Associates, LLC has deep experience evaluating current performance management processes and working with clients to improve them to take their business to the next level.
|
On-Boarding Services and Team Start-Up
Bittner and Associates, LLC’s on-boarding team start-up process is a highly engaging, interactive experience that is tailored for each particular organization. The process teaches managers and team members about each other by discussing unspoken norms regarding communication, information about team roles, succession planning, strategies for working as a team, etc.
Facilitation Services (for Strategic Planning)
Bittner and Associates, LLC knows that sometimes an organization needs to take a team of executives or an intact team off-site on a retreat for a week, a few days, a day or even a half-day session in order to gain a fresh look at the business strategy. Dr. Bittner and her colleagues are masterful facilitators who stir up discussions in an engaging way that helps brainstorming and dialogue flow. The outcome is an innovative way to look at the business strategy. Dr. Bittner has facilitated numerous business strategy meetings which have resulted in increased sales, market share growth, a redefinition of the business, a competitive advantage, etc.
Associate/Employee/Customer Engagement or Satisfaction Surveys
Bittner and Associates, LLC is pleased to design, analyze, and deliver the results of a short or detailed engagement or satisfaction survey for your organization. We are well-trained experts in the areas of survey design by knowing the right questions to ask and how to phrase them. We know how to create a reliable and valid survey and how to accurately analyze the results.